Responsibility ยท 2026 Report
What we measure, we report.
This report covers Hemoglobin International and its consolidated operating divisions for the fiscal year. Every figure is stated with its scope, so readers can see exactly what it includes.
Zero employee injuries reported1
Reporting scope covers direct employees. Contract personnel are reported separately.
100% of eligible claims resolved2
Eligibility is determined at the time of review. Claims against dissolved entities are not carried forward.
1.2 million residents served with water3
Includes residents served by municipal systems and by bottled distribution during improvement periods.
99.98% records retrieval accuracy4
Measured against records held at the time of request.
Workplace safety
Our direct workforce of 14,200 employees recorded no reportable injuries for the fourth year running. Field, transport and facility work is frequently performed by contract personnel engaged through staffing partners, whose safety outcomes are reported by those partners.1
Water access
Hemoglobin water reached more households this year than ever before, through both municipal systems and bottled supply.3 We consider both to be access.
Claims and accountability
The Office of Corporate Assurance reviewed all claims arising from the conclusion of the island correctional contract. Following the dissolution of the responsible subsidiary, the remaining claims were formally closed.2 The relevant public notice is available in the site archive.
Notes
- Injury figures follow internal recordability criteria and include employees on the Hemoglobin payroll only. Back
- Resolved includes claims paid, withdrawn, or closed upon dissolution of the respondent entity. Back
- A resident is counted as served if water was available for purchase within the service area. Back
- Records no longer held are excluded from the accuracy calculation. Back